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Here are basic, multi-step Canon printer troubleshooting guides to get your printer back up and running quickly. So, let us take a look at the points given below and follow the same accordingly:
Step 1 - Check your indicator lights
Check the indicator lights on your Canon printer to see if they are blinking in a specific pattern. Then check your manual to see if there is a corresponding error code. Follow the instructions given in the manual on how to eliminate the associated problem. Proceed to the following troubleshooting guides if it does not display any specific error codes.
Check the indicator lights on your Canon printer to see if they are blinking in a specific pattern. Then check your manual to see if there is a corresponding error code. Follow the instructions given in the manual on how to eliminate the associated problem. Proceed to the following troubleshooting guides if it does not display any specific error codes.
Step 2 – Check the USB cable
Make sure the power cord is properly plugged into the power outlet. Then check that the USB cable is firmly connected to your computer system. Open the top of the printer and do a quick visual inspection to see if there is a piece of paper jammed inside the paper tray.
Make sure the power cord is properly plugged into the power outlet. Then check that the USB cable is firmly connected to your computer system. Open the top of the printer and do a quick visual inspection to see if there is a piece of paper jammed inside the paper tray.
Step 3 – Restart your PC
Restart your PC and then try to print something new in case the computer has stopped recognizing your printer or the print queue has stopped responding due to a software error.
Restart your PC and then try to print something new in case the computer has stopped recognizing your printer or the print queue has stopped responding due to a software error.
Step 4 – Open Control Panel
Go to the "Control Panel" section of your computer, and then tap the "Printers and Faxes" option. Click the "Add a Printer" button if your Canon printer is not listed. Follow the instructions on the screen to have your computer run a test to try to detect the printer.
Go to the "Control Panel" section of your computer, and then tap the "Printers and Faxes" option. Click the "Add a Printer" button if your Canon printer is not listed. Follow the instructions on the screen to have your computer run a test to try to detect the printer.
Step 5 - Reinstall Canon Printer Software
Try uninstalling and then reinstalling the Canon printer software and navigate to your web browser. Open the official website of Canon Printer and download the latest version of the driver software.
Try uninstalling and then reinstalling the Canon printer software and navigate to your web browser. Open the official website of Canon Printer and download the latest version of the driver software.
Step 6 - Clean your printer's print heads
Open the Canon printer software on your system and choose the "Properties" or "Options" tab. Click "Test Alignment" or "Clean Printheads" depending on the software version. Wait for the printer to finish its alignment, and then print a test page. Check to see if the test page printed correctly, then contact Canon for repair or replacement options if it still doesn't work as expected.
Open the Canon printer software on your system and choose the "Properties" or "Options" tab. Click "Test Alignment" or "Clean Printheads" depending on the software version. Wait for the printer to finish its alignment, and then print a test page. Check to see if the test page printed correctly, then contact Canon for repair or replacement options if it still doesn't work as expected.
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