Procés de debat i consulta del Pla de Drets Humans de Catalunya
#ÀgoraDeDrets Volem que la ciutadania digui la seva respecte a les mesures proposades per a cada un dels drets humans que conformen el pla
Outsourcing customer service tips
When you are outsourcing customer service, it is important to choose a company that has been proving support to the same industry. For example an ecommerce customer servive provider may not be the best fit for your relat estate company. There are a variety of customer service companies out there, so take the time to references that have either worked or working with them.
Once you have chosen a customer service company, it is important to sign a SLA. Discuss your company’s goals and objectives, and be sure to communicate what kind of reporting you expect them to provide.
Even if you have chosen a reputable customer service company, it is still important to monitor the quality of service they are providing. Be sure to stay in communication with the customer service team, and address any issues that may arise.
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